Terms & Conditions


The website at houseofmarbles.com.au is owned and operated by Town Mills Craft Centre (Australia) PTY LTD, registered in Australia (ACN. 632 479 344) t/a House of Marbles. 

While we will use reasonable endeavours to verify the accuracy of any information we place on the House of Marbles Website (HouseOfMarbles.com.au), we make no warranties, whether express or implied, in relation to its accuracy. The House of Marbles Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the House of Marbles Website (HouseOfMarbles.com.au), or any transaction that may be conducted on or through the House of Marbles Website (HouseOfMarbles.com.au) including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade. 

We make no warranty that the House of Marbles Website (HouseOfMarbles.com.au) will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. 

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the House of Marbles Website (HouseOfMarbles.com.au). 

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the House of Marbles Limited Website (HouseOfMarbles.com.au) and any information provided to or taken from the House of Marbles Website (HouseOfMarbles.com.au) by you. 

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: – any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or – any loss of goodwill or reputation; or – any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. 

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. By using this Website service (HouseOfMarbles.com.au) you agree to these terms and conditions of Website use. 

Not withstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under Australian law.



All product details and descriptions on the HouseOfMarbles.com.au website have been prepared for information purposes only, and are designed to enhance your shopping experience on the HouseOfMarbles.com.au website. While we have taken care in preparing our descriptions and believe them to be accurate, it is not a substitute for your reading the product packaging and label prior to use. 

You should note that products and their ingredients are subject to change. If you do require precise ingredient information you should consult the manufacturer, whose contact details will appear on the packaging or label. HouseOfMarbles.com.au is therefore unable to accept liability for any incorrect information. Where this description contains a link to another party’s website for further information on the product, please note that HouseOfMarbles.com.au has no control over and no liability for the contents of that website. 

This data is supplied for personal use only. It may not be reproduced in any way whatsoever without HouseOfMarbles.com.au’s prior consent, nor without due acknowledgement. 

When using our images they must be used exclusively for the sale and promotion of House of Marbles product. Any unauthorised use of House of Marbles images may be viewed as copyright infringement.


Privacy Policy

Our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information. If you decide to complete an online order, the information that you enter into the online form will only be collected by us if you submit your order. 

A “cookie” is a small text file placed on your computer by our web page server. A cookie can later be retrieved by our web page servers. Cookies are frequently used on web sites and you can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. Cookies are used on this shopping site to keep track of the contents of your shopping basket, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. To learn more about cookies and how to enable and disable them, click here. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders; b. Administer and enhance the site and service; c. Only disclose information to third-parties for goods delivery purposes. 

We will preserve the content of any e-mail that you send us, if we believe that we have a legal requirement to do so. Your email message content may be monitored by our employees for security issues including where email abuse is suspected; our response to you may be monitored for quality assurance issues. 

We do not distribute our customer’s details to anyone other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. You should never receive spam, junk email or any other unsolicited advertising from anyone who was given your email address from us.


Email Disclaimer Notice

This email and any attachments are sent in confidence and are not intended to be read by any person other than an intended recipient. The recipient is responsible for conducting the appropriate virus checks and whilst appropriate security measures are in place, we give no warranty, express or implied, that this email is free of viruses or that its transmission has been secure. 

If you receive this in error please contact us on 02 9426 0955 or customerservice@jgdistribution.com.au. Any use, copying or dissemination of this email or any information contained in it to anyone other than an intended recipient is prohibited. 

Internet communications are not secure and we accept no liability for any abuse of such communications by third parties nor for any alteration or corruption during transmission nor for any damage or loss caused by any virus or other defect. 

Any and all communications sent to us may be monitored and/or stored by us to ensure compliance with relevant legislation, rules and policies. All communications are handled in full compliance with the Data Protection Act 1998. Our nominated representative under the Data Protection Act 1998 is Andrea Harkin (andrea@houseofmarbles.com).


Wholesale Terms and Conditions

Ordering Minimums: Minimum order value is $250 + GST. All Customers wishing to have credit accounts must complete a Credit Application form and return to customerservice@jgdistribution.com.au. First orders are proforma.

Freight: Freight and GST are not included in the price of the goods.

Returns: All sales are firm sale. Returns are only accepted in the case of damaged goods. Return requests must be made in writing directly to House of Marbles within 7 days of delivery date quoting invoice number and reasons. A credit or replacement will be given for genuinely damaged goods.

Backorders: Out of stock goods will be back-ordered for 90 days. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.

Pricing: Price is per Item (not per carton or per display, unless otherwise indicated). House of Marbles can change prices at any time for items at their discretion.

Payments: House of Marbles accepts credit card (Visa, Mastercard & Amex only) and EFT payments.
All credit card payments currently do not incur a merchant fee.
If paying via EFT, please email us through a remittance advice as proof of payment to accounts@jgdistribution.com.au.

Property and Delivery of Goods: All goods are sold on ex-House of Marbles warehouse basis. The property of the goods passes to the purchaser only after the price of goods has been paid in full. The risk of the goods passes to the purchaser on dispatch. The price is ex our premises, and includes all amounts charged to this point.

Right of Refusal: House of Marbles reserves the right to refuse service or credit.